WHAT'S YOUR RETURN POLICY?
We accept returns on all full-price orders within 7 days of delivery date. The merchandise must be returned in the exact condition in which it was shipped in order to receive a refund. This includes the original packaging and the box it came in. Shipping charges for returns/exchanges are not credited unless there is a defect in the merchandise. International orders are final sale only and may not be returned or exchanged. Etxart & Panno is not responsible for international shipments lost in transit.
*Please Note: Items that qualified for free shipping that are being returned without an exchange will have our standard shipping charges deducted from the refund or credit.
Items purchased as "FINAL SALE" cannot be returned or exchanged, no exceptions.
You can always visit our brick & mortar store in Brickell City Centre Miamexchanges. Products can be exchanged within 7 days from delivery date.